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  • FAQ
    (Paper)
  • FAQ
    (Computer)

FAQ(Paper)

About IELTS

QThere are several IELTS test centres in Japan. What are the main differences?
A

IELTS is the world’s most popular English language test for higher education and global migration. IELTS is jointly owned by British Council, IDP: IELTS Australia and Cambridge Assessment English. JSAF IELTS Official Test Centre (JP112/JP114) is administering IELTS in Japan in partnership with IDP: IELTS Australia. 

QThere are two different modules in IELTS, Academic and General Training. Which module is best for me?
A

The test you choose should be based on what it is you want to do. Choose the Academic module if you wish to study at undergraduate or postgraduate levels. The General Training module is for those who wish to migrate to an English speaking country such as Australia, New Zealand and Canada. 

QWhat are the IELTS test rules and regulations?
A

All the test rules and guidelines can be found on the Notice to Test Takers provided with the IELTS Application Form on the “IELTS Essentials” website. You are advised to read the “Information for Candidates” booklet carefully so that you have all the necessary information for the test day.

QDo you offer IELTS for UKVI and IELTS Life Skills at JSAF?
A

Unfortunately we don’t offer IELTS for UKVI or IELTS Life Skills at the JSAF IELTS Official Test Centre at the moment.

QHow is IELTS for UKVI different?
A

IELTS and IELTS for UKVI are the same in terms of format, content, scoring and level of difficulty. If you are looking to work or study in the UK, you may need to apply for a UK Visa and demonstrate that you have met the required level of English by taking a Home Office approved Secure English Language Test (SELT) such as IELTS for UKVI or IELTS Life Skills.

QCan I take both paper-based IELTS and computer-delivered IELTS at JSAF?
A

Yes, JSAF IELTS Official Test Centre (JP112/JP114) provides both paper-based IELTS and computer-delivered IELTS.

QWhich test should I take?
A

This comes down to personal preference and choice. Some people might feel comfortable taking the tests on paper, whereas others prefer to type and use a computer. 

Before application

QHow can I book an IELTS test?
A

Book your test online by choosing an available date and test venue from here.

QHow much does an IELTS test cost?
A

The fee is different for paper-based IELTS and computer-delivered IELTS.

Paper-based IELTS: 25,380 JPY

Computer-delivered IELTS: 26,400 JPY

QI am unable to upload the copy of my passport when I book online. What should I do?
A

The file may be too big. Please check that the photo meets our format guidelines below.

  • Dimensions: at least 800 x 700 pixels
  • Size: less than 1.5 Mb
  • File format: tiff, jpg, doc, docx, pdf, png, gif, jpeg

Before the test day

QAre there any IELTS sample questions available to help me prepare for the test?
A

Yes, you are able to download free practice questions from here. Click here to prepare for computer-delivered IELTS.  

QCan I request my Speaking test time?
A

Yes, you can select your preferred Speaking test time when booking the test.

QWhen will I receive information about my Speaking test time?
A

You will receive all the necessary information via email by 3 days before your test day. You can also check your Speaking test time on your Booking Page.

QI have not received any payment confirmation yet. When will I receive it?
A

You will receive a payment confirmation email on the next working day after you have completed your payment. If you have not received the email within 3 working days, please contact JSAF IELTS Official Test Centre.

QI have not received my confirmation notice yet. What should I do?
A

Your Confirmation Notice is available online 2 weeks before your test date. Please click here for more information.

QDoes JSAF offer any IELTS related events such as seminars or online courses?
A

JSAF offers IELTS Advantage (only in Japanese) and IELTS Masterclass. Click here for more information.

QI am unable to login to my account. What should I do?
A

Reset your password from this link.

 

QWhat if I need to transfer the test date or cancel my booking?
A

Please contact the test centre where you have booked your test. If you apply for the test at JSAF (JP112/JP114) and would like to defer the test date or cancel your booking, you must do so 8 days before your test day. You will receive a refund of 19,330 JPY excluding an administration fee of 6,050 yen. Please note that you are not allowed to ask for a refund when deferring or cancelling the test within 8 days of your test day. Cancel/test date transfer policy may differ at each IELTS Test Centre.

QCan I cancel my booking online?
A

No. You must fill out the “Request for Refund or Test Date Transfer Form” and submit it to us either by post or by email.

QWhen is the cancellation/test day transfer deadline?
A

You must submit the “Request for Refund or Test Date Transfer Form” to JSAF IELTS Official Test Centre by 5 pm within 8 days of your test day.

QI have renewed my passport. What should I do?
A

Please upload the copy of your renewed passport on your Booking Page at least 3 days before your test day.

QCan I get a receipt for an IELTS test fee?
A

Yes, we are able to issue a receipt upon request for those who have taken the test at JSAF (JP112/JP114). Please contact JSAF IELTS Official Test Centre for more information.

On the test day

QWhat if I need to change my module on the test day?
A

You are not able to change your module on the test day. Please make sure that you have registered for the correct module before the test day.

QI went to a different testing venue. Can I still take the test?
A

No, please read through your confirmation notice carefully before your test day and get to the correct testing venue on time.

QWhat if I cannot arrive at the testing venue on time due to public transport delays?
A

Please submit an official certificate proving the delays within 5 days of the test day.

QCan I take a bathroom break during the test?
A

If you want to go to the bathroom during the test, please inform an invigilator. However, you cannot go to the bathroom during the last 10 minutes of the Writing and Reading test and during the Listening test.

Q Do I need to provide the copy of my passport on the test day?
A

No. Please do not forget to bring your valid original passport on the test day.

QI do not have my original passport with me right now. Can I still take the test without my passport?
A

No, you are unable to sit the test without your original passport. However, if you have submitted your passport to an embassy for your visa applications, please contact JSAF IELTS Official Test Centre immediately.

QCan I use headphones during the Listening test?
A

You will be provided headphones during the Listening test if you sit a computer-delivered IELTS test.

QShould I write in pencil?
A

You must use a soft pencil provided for answering questions.

QI would like to change my speaking test time. Can I do that?
A

No. You are unable to change your speaking test time without an adequate reasons. 

QIs there any room available to have lunch before the Speaking test?
A

There isn’t any room available for test takers to have lunch. 

QI have an accent. Will that impact my test result?
A

IELTS is an international test, and we accept your accent wherever in the world you’re from. When you sit your Speaking test, remember that your pronunciation is important – however, you will not lose marks for speaking with an accent. A variety of accents will also be used during the Listening test.

QWhat if I am absent or sick on the test day?
A

 If you are absent on the test day without any prior notice, you will not be able to ask for a refund. However, if you are unable to sit the test due to a serious medical condition, you will receive a refund of 19,330JPY excluding the administration fee of 6,050JPY. Please provide the test centre with a medical certificate within 5 days after the test date.

QWhat do I need for the Speaking test?
A

You need your valid passport for the Speaking test.

QCan I take notes on the question booklets?
A

Yes, you are allowed to make notes on the question papers. However, the examiner will not look at those booklets.

Q Can I answer in capital letters?
A

Yes, you are able to use both capital letters and lower case letters when answering the questions.

QWhat English accents are used during the Listening and Speaking tests?
A

IELTS is an international English Language Testing System. Therefore, various English accents are used during the tests.

QWhat can I bring into the test room?
A

You can bring your passport into the test room. Other ID documents such as Driving Licence and National Identity Card are NOT valid for the IELTS test. You are allowed to bring water in a transparent bottle if necessary. You must leave the rest of your personal belongings in the designated belongings area. Mobile phones and other electronic devices are strictly prohibited in the test room. JSAF IELTS Official Test Centre will provide you with both a pencil and an eraser.

QWhat is the Speaking test like?
A

The duration of the Speaking component is between 11-14 minutes comprising of 3 parts. This is the only test which is conducted a face to face with a highly qualified examiner. The Speaking test is recorded on an audio cassette or a digital recorder.

QDo I need to sit all components of the test on the same day?
A

The Listening, Reading and Writing tests are held on the same day without any breaks in between. Depending on the test centre, you may have the Speaking test on the same day as the three other tests, or it may be scheduled up to 7 days either before or after the test date. The Speaking test is usually conducted on Wednesdays and Saturdays at JSAF-IELTS Official Test Centre. Those who register for the JSAF-IELTS test more than 10 days before the test date are able to submit their requests for their own Speaking test time. Please click the link below for more information: Request for Speaking Test Date/Time

About the test results

QWhere do I find my "Centre Number"?
A

 

You will find your test centre number on the upper left corner of your Test Report Form. JSAF-IELTS is a test centre for those who hatve taken IELTS at JP112 or JP114.

QWhen will I receive my test results?
A

Your Test Report Form will be sent out to you by post 13 days after the test. You will receive only one original copy. When you need more than one copy in order to apply for Citizenship and Immigration Canada (CIC), United Kingdom Visas and Immigration (UKVI), or universities and other educational institutions, JSAF IELTS Official Test Centre will send your Test Report Form directly to the organisations.

JSAF IELTS Official Test Centre provides SMS alert services so that you can preview your results online. Please contact JSAF IELTS Official Test Centre or ask the staff on the test day.

QHow many Test Report Forms will I receive?
A

You will receive one copy of the Test Report Form. If you need more than one copy in order to apply for visas or educational institutions, please contact JSAF IELTS Official Test Centre. Please note that we will send up to 5 copies directly to the organisations for free. However, charges will be applied when you request more than 5 copies or tracked courier services sent out to an overseas address.

QHow are the IELTS tests marked?
A

IELTS applies a 9-band scoring system to measure and report test scores in a consistent manner. You will receive individual band scores for Listening, Reading, Writing, Speaking and an Overall score on the band scale from one to nine. Find out more about IELTS scoring system here.

QHow can I check my IELTS results online?
A

You can check and preview your results online by entering your full name, date of birth and your passport number from here.

QHow long are IELTS test results valid?
A

While it is up to each organisation to set a validity period that works for their purposes, the IELTS partners recommend a 2-year validity period for IELTS test results.

QI have taken the IELTS test at another test centre and I have lost my Test Report Form. Can I get another copy?
A

If you have taken the IELTS test at a centre other than JSAF (JP112/JP114), we are not able to issue your Test Report Form. Please directly contact the test centre where you have sat the test.

QI would like to request a remark. What should I do?
A

Below is information on how to apply for a remark. Please note that this only applies to those whohave taken the IELTS test at JSAF Official Test Centre. The Enquiry on Results will be processed within 2 to 4 weeks. You will receive a letter via email confirming your final scores from JSAF IELTS Official Test Centre. Please contact JSAF IELTS for more information.

QHow long does it take to issue my additional Test Report Forms?
A

We will issue your additional Test Report Forms within 5 working days after receiving the request form. Please make sure that you check your deadline before applying and that you have enough time for that. For more information, please click here.  

QWho sets the ‘pass’ mark for the IELTS test?
A

There is no pass or fail in the IELTS test. Scores are graded on the 9-band scoring system. Each educational institution or organisation sets its own level of IELTS scores to meet its individual requirements. Find out more about IELTS scoring system here.

QHow soon will I be able to re-sit the test?
A

There are no strict rules regarding how often you take the test. However, IELTS advises you to undertake additional study and careful preparation before taking the test again.

QWhat if I am not happy with my results?
A

You can request a remark at JSAF IELTS Official Test Centre within 6 weeks after the test day. You must pay an enquiry fee of 11,000 yen. The fee will be fully refunded if your band score changes. It is important to note that IELTS Examiners and markers follow strict assessment guidelines and are regularly monitored. The IELTS marking procedures are done with the highest quality control.

QIs there room for human error in the marking process?
A

We see the human aspects of IELTS as being equally reliable as a computer-based marking and in some cases even advantageous to you as a test taker. In the IELTS Speaking test, for example, the examiner is listening to your level of skill and will adjust the level of difficulty of the questions to enable you to best demonstrate your ability. They can adjust their pace to suit you, and you can ask them to clarify or repeat a question. While you are responding, there is no limit or pressure, waiting to cut you off. These are aspects of IELTS that are not part of other English tests.

FAQ(Computer)

About IELTS

QThere are several IELTS test centres in Japan. What are the main differences?
A

IELTS is the world’s most popular English language test for higher education and global migration. IELTS is jointly owned by British Council, IDP: IELTS Australia and Cambridge Assessment English. JSAF IELTS Official Test Centre (JP112/JP114) is administering IELTS in Japan in partnership with IDP: IELTS Australia. 

QThere are two different modules in IELTS, Academic and General Training. Which module is best for me?
A

The test you choose should be based on what it is you want to do. Choose the Academic module if you wish to study at undergraduate or postgraduate levels. The General Training module is for those who wish to migrate to an English speaking country such as Australia, New Zealand and Canada. 

QWhat are the IELTS test rules and regulations?
A

All the test rules and guidelines can be found on the Notice to Test Takers provided with the IELTS Application Form on the “IELTS Essentials” website. You are advised to read the “Information for Candidates” booklet carefully so that you have all the necessary information for the test day.

QDo you offer IELTS for UKVI and IELTS Life Skills at JSAF?
A

Unfortunately we don’t offer IELTS for UKVI or IELTS Life Skills at the JSAF IELTS Official Test Centre at the moment.

QHow is IELTS for UKVI different?
A

IELTS and IELTS for UKVI are the same in terms of format, content, scoring and level of difficulty. If you are looking to work or study in the UK, you may need to apply for a UK Visa and demonstrate that you have met the required level of English by taking a Home Office approved Secure English Language Test (SELT) such as IELTS for UKVI or IELTS Life Skills.

QCan I take both paper-based IELTS and computer-delivered IELTS at JSAF?
A

Yes, JSAF IELTS Official Test Centre (JP112/JP114) provides both paper-based IELTS and computer-delivered IELTS.

QWhich test should I take?
A

This comes down to personal preference and choice. Some people might feel comfortable taking the tests on paper, whereas others prefer to type and use a computer. 

Before application

QHow can I book an IELTS test?
A

Book your test online by choosing an available date and test venue from here.

QHow much does an IELTS test cost?
A

The fee is different for paper-based IELTS and computer-delivered IELTS.

Paper-based IELTS: 25,380 JPY

Computer-delivered IELTS: 26,400 JPY

QI am unable to upload the copy of my passport when I book online. What should I do?
A

The file may be too big. Please check that the photo meets our format guidelines below.

  • Dimensions: at least 800 x 700 pixels
  • Size: less than 1.5 Mb
  • File format: tiff, jpg, doc, docx, pdf, png, gif, jpeg

Before the test day

QAre there any IELTS sample questions available to help me prepare for the test?
A

Yes, you are able to download free practice questions from here. Click here to prepare for computer-delivered IELTS.  

QCan I request my Speaking test time?
A

Yes, you can select your preferred Speaking test time when booking the test.

QWhen will I receive information about my Speaking test time?
A

You will receive all the necessary information via email by 3 days before your test day. You can also check your Speaking test time on your Booking Page.

QI have not received any payment confirmation yet. When will I receive it?
A

You will receive a payment confirmation email on the next working day after you have completed your payment. If you have not received the email within 3 working days, please contact JSAF IELTS Official Test Centre.

QI have not received my confirmation notice yet. What should I do?
A

Your Confirmation Notice is available online 2 weeks before your test date. Please click here for more information.

QDoes JSAF offer any IELTS related events such as seminars or online courses?
A

JSAF offers IELTS Advantage (only in Japanese) and IELTS Masterclass. Click here for more information.

QI am unable to login to my account. What should I do?
A

Reset your password from this link.

 

QCan I cancel my booking online?
A

No. You must fill out the “Request for Refund or Test Date Transfer Form” and submit it to us either by post or by email.

QWhen is the cancellation/test day transfer deadline?
A

You must submit the “Request for Refund or Test Date Transfer Form” to JSAF IELTS Official Test Centre by 5 pm within 8 days of your test day.

QI have renewed my passport. What should I do?
A

Please upload the copy of your renewed passport on your Booking Page at least 3 days before your test day.

QCan I get a receipt for an IELTS test fee?
A

Yes, we are able to issue a receipt upon request for those who have taken the test at JSAF (JP112/JP114). Please contact JSAF IELTS Official Test Centre for more information.

On the test day

QWhat if I need to change my module on the test day?
A

You are not able to change your module on the test day. Please make sure that you have registered for the correct module before the test day.

QI went to a different testing venue. Can I still take the test?
A

No, please read through your confirmation notice carefully before your test day and get to the correct testing venue on time.

QWhat if I cannot arrive at the testing venue on time due to public transport delays?
A

Please submit an official certificate proving the delays within 5 days of the test day.

QCan I take a bathroom break during the test?
A

If you want to go to the bathroom during the test, please inform an invigilator. However, you cannot go to the bathroom during the last 10 minutes of the Writing and Reading test and during the Listening test.

Q Do I need to provide the copy of my passport on the test day?
A

No. Please do not forget to bring your valid original passport on the test day.

QI do not have my original passport with me right now. Can I still take the test without my passport?
A

No, you are unable to sit the test without your original passport. However, if you have submitted your passport to an embassy for your visa applications, please contact JSAF IELTS Official Test Centre immediately.

QCan I use headphones during the Listening test?
A

You will be provided headphones during the Listening test if you sit a computer-delivered IELTS test.

QI would like to change my speaking test time. Can I do that?
A

No. You are unable to change your speaking test time without an adequate reasons. 

QIs there any room available to have lunch before the Speaking test?
A

There isn’t any room available for test takers to have lunch. 

QI have an accent. Will that impact my test result?
A

IELTS is an international test, and we accept your accent wherever in the world you’re from. When you sit your Speaking test, remember that your pronunciation is important – however, you will not lose marks for speaking with an accent. A variety of accents will also be used during the Listening test.

QWhat if I am absent or sick on the test day?
A

 If you are absent on the test day without any prior notice, you will not be able to ask for a refund. However, if you are unable to sit the test due to a serious medical condition, you will receive a refund of 19,330JPY excluding the administration fee of 6,050JPY. Please provide the test centre with a medical certificate within 5 days after the test date.

QWhat do I need for the Speaking test?
A

You need your valid passport for the Speaking test.

Q Can I answer in capital letters?
A

Yes, you are able to use both capital letters and lower case letters when answering the questions.

QWhat English accents are used during the Listening and Speaking tests?
A

IELTS is an international English Language Testing System. Therefore, various English accents are used during the tests.

QWhat can I bring into the test room?
A

You can bring your passport into the test room. Other ID documents such as Driving Licence and National Identity Card are NOT valid for the IELTS test. You are allowed to bring water in a transparent bottle if necessary. You must leave the rest of your personal belongings in the designated belongings area. Mobile phones and other electronic devices are strictly prohibited in the test room. JSAF IELTS Official Test Centre will provide you with both a pencil and an eraser.

QWhat is the Speaking test like?
A

The duration of the Speaking component is between 11-14 minutes comprising of 3 parts. This is the only test which is conducted a face to face with a highly qualified examiner. The Speaking test is recorded on an audio cassette or a digital recorder.

QDo I need to sit all components of the test on the same day?
A

The Listening, Reading and Writing tests are held on the same day without any breaks in between. Depending on the test centre, you may have the Speaking test on the same day as the three other tests, or it may be scheduled up to 7 days either before or after the test date. The Speaking test is usually conducted on Wednesdays and Saturdays at JSAF-IELTS Official Test Centre. Those who register for the JSAF-IELTS test more than 10 days before the test date are able to submit their requests for their own Speaking test time. Please click the link below for more information: Request for Speaking Test Date/Time

About the test results

QWhere do I find my "Centre Number"?
A

 

You will find your test centre number on the upper left corner of your Test Report Form. JSAF-IELTS is a test centre for those who hatve taken IELTS at JP112 or JP114.

QWhen will I receive my test results?
A

Your Test Report Form will be sent out to you by post 13 days after the test. You will receive only one original copy. When you need more than one copy in order to apply for Citizenship and Immigration Canada (CIC), United Kingdom Visas and Immigration (UKVI), or universities and other educational institutions, JSAF IELTS Official Test Centre will send your Test Report Form directly to the organisations.

JSAF IELTS Official Test Centre provides SMS alert services so that you can preview your results online. Please contact JSAF IELTS Official Test Centre or ask the staff on the test day.

QHow many Test Report Forms will I receive?
A

You will receive one copy of the Test Report Form. If you need more than one copy in order to apply for visas or educational institutions, please contact JSAF IELTS Official Test Centre. Please note that we will send up to 5 copies directly to the organisations for free. However, charges will be applied when you request more than 5 copies or tracked courier services sent out to an overseas address.

QHow are the IELTS tests marked?
A

IELTS applies a 9-band scoring system to measure and report test scores in a consistent manner. You will receive individual band scores for Listening, Reading, Writing, Speaking and an Overall score on the band scale from one to nine. Find out more about IELTS scoring system here.

QHow can I check my IELTS results online?
A

You can check and preview your results online by entering your full name, date of birth and your passport number from here.

QHow long are IELTS test results valid?
A

While it is up to each organisation to set a validity period that works for their purposes, the IELTS partners recommend a 2-year validity period for IELTS test results.

QI have taken the IELTS test at another test centre and I have lost my Test Report Form. Can I get another copy?
A

If you have taken the IELTS test at a centre other than JSAF (JP112/JP114), we are not able to issue your Test Report Form. Please directly contact the test centre where you have sat the test.

QI would like to request a remark. What should I do?
A

Below is information on how to apply for a remark. Please note that this only applies to those whohave taken the IELTS test at JSAF Official Test Centre. The Enquiry on Results will be processed within 2 to 4 weeks. You will receive a letter via email confirming your final scores from JSAF IELTS Official Test Centre. Please contact JSAF IELTS for more information.

QHow long does it take to issue my additional Test Report Forms?
A

We will issue your additional Test Report Forms within 5 working days after receiving the request form. Please make sure that you check your deadline before applying and that you have enough time for that. For more information, please click here.  

QWho sets the ‘pass’ mark for the IELTS test?
A

There is no pass or fail in the IELTS test. Scores are graded on the 9-band scoring system. Each educational institution or organisation sets its own level of IELTS scores to meet its individual requirements. Find out more about IELTS scoring system here.

QHow soon will I be able to re-sit the test?
A

There are no strict rules regarding how often you take the test. However, IELTS advises you to undertake additional study and careful preparation before taking the test again.

QWhat if I am not happy with my results?
A

You can request a remark at JSAF IELTS Official Test Centre within 6 weeks after the test day. You must pay an enquiry fee of 11,000 yen. The fee will be fully refunded if your band score changes. It is important to note that IELTS Examiners and markers follow strict assessment guidelines and are regularly monitored. The IELTS marking procedures are done with the highest quality control.

QIs there room for human error in the marking process?
A

We see the human aspects of IELTS as being equally reliable as a computer-based marking and in some cases even advantageous to you as a test taker. In the IELTS Speaking test, for example, the examiner is listening to your level of skill and will adjust the level of difficulty of the questions to enable you to best demonstrate your ability. They can adjust their pace to suit you, and you can ask them to clarify or repeat a question. While you are responding, there is no limit or pressure, waiting to cut you off. These are aspects of IELTS that are not part of other English tests.