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FAQ

QI don't know how to book an IELTS test.
A

Please book your test from the following link.

QWhen is the booking deadline?
A

The deadline for booking is different from your test format and payment method. Please check below for more information.

Credit Card Payment: 3 days before the test date
11:59 PM (Paper-based IELTS)
6:59 AM (Computer-delivered IELTS)

Convenience Store Payment: 6 days before the test date 
11:59 PM (Paper-based and Computer-delivered IELTS)

QHow much does IELTS cost?
A

Paper-based IELTS: 25,380 JPY

Computer-delivered IELTS: 26,400 JPY

QI would like to cancel/transfer my test date.
A

Please fill out the request form and submit it to JSAF IELTS official test centre via post or email.

QHow can I request my speaking test time?
A

You can select your preferred speaking test time when booking the test. If you have booked paper-based IELTS at Tokyo Fuji University, please check your payment confirmation email about how to request speaking test time. 

QWhat do I need to bring on the test day?
A

All you need to take IELTS is your original passport (photocopy is NOT permitted). You can also take your unlabelled bottle of water into the test room. 

Book Your Test

Please read through all information below before booking test.
You can find dates and locations here.

How to Book Your Test

STEP 1: Have your passport ready

STEP 2: You are required to upload the coloured copy of your passport

STEP 3: All you need to book your test: Passport, coloured copy of your passport, credit card details (if necessary)

STEP 4: Click “Book online now”

STEP 5: Create new user and login to your account to book your test

STEP 6: Upload the coloured copy of your passport

STEP 7: Make payment either by credit card or at the convenience store

STEP 8: Check your confirmation notice available online

Payment

The IELTS test fee is 25,380JPY for paper-based IELTS and 26,400 JPY for computer-delivered IELTS.

Please be aware that you must complete your payment through either of below methods within 2 calendar days to confirm your booking.

Payment methods

  • Credit card (JCB/ Master/ VISA) :You will be asked to register your passport number, test date, venue, and module at the first step of your payment.

  • Convenience Store (Circle K Sunkus, Seicomart, Daily Yamazaki, Familymart, Ministop, Lawson) :You will be asked to register your passport number, test date, venue, and module at the first step of your payment.

Booking Deadline

The closing date of registration is as follows:

Credit Card Payment: 3 days before the test date (Paper-based IELTS), 6:59 am on 3 days before the test date (Computer-delivered IELTS)

Convenience Store Payment: 6 days before the test date (Paper-based IELTS), 6 days before the test date (Computer-delivered IELTS)

Please note: You will receive a Payment Confirmation email and the status of your payment will be changed to “Paid” on your Booking Page on the next working day after your payment.

ID Documents

Your passport must clearly show:

  • your name

  • your photograph

  • your date of birth

  • your passport number

  • the expiry date of your passport (and extension if applicable)

  • your signature (if applicable)

You must upload  a digital coloured copy of your passport to your IELTS Essentials account.

Final Information

Please download your test day details here (The details will be uploaded at least 2 weeks before the test date.).
Schedule of your speaking test will be sent to you 2 days before the test date by e-mail.

Speaking Test Time Request

If you apply for IELTS at least 10 days before the test date, you can request your speaking test time. Click here to request.

Cancellation / Test Day Transfer

Cancellation Policy

  • Cancellation MORE than 5 days ahead of the test date – test taker will receive a full refund excluding the administrative fee of 6,050 JPY.

  • Cancellation LESS than 5 days ahead of the test date – test takers will receive NO refund, unless a serious cause applies.

  • Failure to appear for the test without any prior notification is considered a cancellation and NO refund will be issued. This includes arriving late on the test day. The test takers must re-apply for a new test date.

Transfer Policy

  • Requests for Test Date Transfer must be made MORE than 5 days prior to the registered test date (administrative fee of 6,050 JPY will be charged). Transfer dates will depend on availability.

  • Test takers who wish to transfer LESS than 5 days prior to their registered test date will be treated as a cancellation and will receive NO refund, unless a serious cause applies. The test taker must re-apply for a new test date.

Serious Causes

Test takers who seek to cancel their registration or transfer test dates within the 5 days prior to the test date will receive a refund only for the below cases:

  • Serious illness – e.g. hospital admission or serious injury (Does not include minor illness such as a mild cold)

  • Loss or bereavement – death of a close family member

  • Hardship/trauma – victim of crime, victim of a traffic accident

  • Military service

Apply for Refund/Transfer

  • Cancellation or Test Day Transfer: Test takers must complete a pdf Request for Refund or Test Date Transfer Form and send via e-mail or postal mail by noon, 5 days prior to the test date.

  • Cancellation for Serious Causes: Test taker must lodge an application for refund no later than 5 days after the test date. Test takers must complete a pdf Request for Refund or Test Date Transfer Form and attach the appropriate documentation and/or evidence. Acceptable documents may include a medical certificate from a qualified medical practitioner, a death certificate, or a police report. Statutory declarations and certificates signed by family members are not acceptable. Test taker must send all documents by e-mail or postal mail by 5:00 pm, 5 days after the test date.

  • The Administrator will advise the test taker within one week of lodging the application whether or not their request has been approved.

Disclaimer

  • IELTS Official Test Center/ General Incorporated Foundation Japan Study Abroad Foundation is NOT responsible for any consequences caused by failure to complete all steps of the registration process due to mistakes or other input made by the applicant (test takers) when registering information. In such case, the Foundation will not rectify the mistake made by the applicant and will not refund the fees already paid.

  • IELTS Official Test Centre/ General Incorporated Foundation Japan Study Abroad Foundation reserves the right to cancel any examination, to change the scheduled date and time of the examination and the order of the examination, and to refuse to accept any application for examination. If the Foundation cancels the examination except under the circumstances set forth below, a full refund of the application fee will be made.

  • IELTS Official Test Centre/ General Incorporated Foundation Japan Study Abroad Foundation makes best efforts in the operating of the tests. However, the Foundation will not be responsible in the following events:
    ・any circumstances causing the operation relating to conducting of the test not possible due to circumstances beyond the Foundation’s control including natural disaster
    ・non-delivery of documents/information due to accident or interruption in posta